Storage Size

Your email account size is limited to 350 MB and it cannot be increased.

Checking Usage

It is a good practice to maintain your account size below 80% of the 350 MB limit. You will receive a warning when the account size reaches 300 MB. When your account size exceeds the limit, you may not be able to receive all your emails. You can check email file size details by hovering over the usage meter with your mouse pointer.

Deleting Email and Emptying Trash

Deleting a message does not completely remove the email from your account – it just places the email in the Trash folder. Depending on your “soft delete” setting (by default 48 hours) it remains in your Trash folder.  If you want to recover mailbox space quickly, choose “Trash” on the left menu and click on the “Empty Trash ”button. The space will be released by the server within the next 6 hours.

If you have any questions, please contact Schulich helpdesk at or 416.736.2100 Ext. 66356. The helpdesk is located at W354 on the third floor.

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